PLEASE PRINT THIS MESSAGE FOR YOUR RECORDS - PLEASE READ THIS EMAIL IN FULL.
Tuesday, March 2, 2010
Dear Yonghua Pan,
We are pleased to tell you that the BurstNET? VPS you ordered has now been set up and is operational.
This email contains all the information you will need in order to begin using your account.
ACCOUNT INFORMATION
Order ID: 166631
Hosting Package: VPS #1 (Virtual Private Server) - vePortal - RESALE
Domain: burst.053
First Payment Amount: $4.46 USD
Recurring Amount: $4.46 USD
Billing Cycle: Monthly
Next Due Date: 03/28/2010
SERVER INFORMATION
VPS ID: 120032
VPS IP Address: 64.120.220.46
SSH Root Password: tGizsxQQej
VPS Control Panel URL (non-SSL): http://64.120.220.46:2407
VPS Control Panel URL (SSL): https://64.120.220.46:2408
VPS Control Panel Username: bursteafd7
VPS Control Panel Password: tGizsxQQej
NOTE: If you ordered a control panel (CPanel, Plesk, DirectAdmin, etc...) with your VPS, the installation of such has just began following this email. It may take 1-2 hours for this to complete installation, depending on the VPS package you ordered and the software vendor's download sites---so do not be alarmed if you cannot access your control panel immediately following receipt of this email. If you did order a control panel, then the applicable one would be accessible, once install completes, as follows:
WHM/CPanel: https://64.120.220.46:2087 (user=root pass=tGizsxQQej)
DirectAdmin: http://64.120.220.46:2222 (user=admin pass=tGizsxQQej)
Plesk: https://64.120.220.46:8443 (user=admin pass=setup)
SUPPORT
-----------
Our support staff is available 24/7.
For general support needs, we have two contact options available:
1) To contact our support staff via AIM, we can be reached under the screen name: BurstNET
You can obtain a free copy of AIM at: http://www.aim.com/
2 - You can also request support via our ticket system. Please close a ticket by:
e-mailing support@burst.net
OR
https://support.burst.net/
Note: For emergency reboots, please email reboots@burst.net or close a Priority 1 ticket.
To provide you with faster service, please include all necessary information:
root/admin password
domain name(s)
* a description of the problem or assistance needed with as much details as possible, including how to reproduce the problem (if applies) This will speed up the support time by allowing our technical support staff to immediately begin diagnosing the problem.
If your contract includes phone support or for an emergency reboot, please
contact us (any hour of the day, everyday) at:
Toll Free: 1-877-BURSTNET
Phone: 1-570-343-2200
Fax: 1-570-343-9533
Note: Clientlete with Basic Managed support service do not receive phone support by default. Emergency reboots are the exception.
Thank you very much, and if you have questions go to the forums:
http://forums.burst.net <-- Read carefully!
Thank you for choosing us.
We do appreciate your past and future business!
Warm Regards,
BurstNET?
Sales Dept.
BurstNET? - an INC500? Company
BurstNET? - The Speed the Internet Travels?
To place an order, or for more info, contact;
BurstNET Technologies, Inc.? - BurstNET?
Toll Free 24/7/365 Support: 1-877-BURSTNET
Phone (570) 343-2200 - Fax (570) 343-9533
PO Box #591 Scranton, PA 18501-0591 USA
http://www.burst.net & http://www.nocster.netbr/>sales@burst.net<br/
Copyright 1996-2009 ?
BurstNET Technologies, Inc.?
All Rights Reserved.
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